Jaguar E-Pace Forum banner
1 - 3 of 3 Posts

·
Registered
Joined
·
40 Posts
Discussion Starter · #1 ·
Hi All!

I think I may have just ordered an E-Pace. I say "I think" as it was done by email and my dealership is absolutely pathetic in answering emails! I have an order form, which I signed, and gives me an estimated handover date of 8th June. I've returned that, plus my part-ex form and have not heard anything since.

Is anyone else experiencing terrible customer service? I can't tell if it is just my dealership or pretty standard. I've emailed twice to enquire as to whether my order is progressing and...... nothing!
 

·
Registered
Joined
·
40 Posts
Discussion Starter · #3 ·
Thanks for the reply, Snowy. I'm with Southend. As it happens, I had a call today to say my sales rep has left the company so I have someone new dealing with me. He already sounds more on the ball!

Apparently my order has been placed and MIGHT be delivered mid-May.
 
1 - 3 of 3 Posts
Top