[WaywardFaun]

My dealer refuses to update my incontrol software. They say that they cannot reproduce the faults . Despite the fact that I can get the faults intermittently.

I am very annoyed that I have a faulty car that they refuse to fix.

The fault re occurred as soon as I started the car

 

[Pickythemove]

My car had the same old version, but had it updated to 2019A version a few weeks ago at no cost.

 

[WaywardFaun]

It is this inconsistency that so annoys

 

[Pickythemove]

Well, they didn't get it right the first time. And then, they wanted me to pay €300 for Apple CarPlay, which I declined...

 

[WaywardFaun]

Finnaly, after 3 months, the dealer has updated the software. Apple Car play thrown in. It is so much better. I can listen to Spotify and actually reply to messages and it all works (so far).

The only down side is that the car came back with a number of scratches on the near side. As if it was scrapped along a wall or against something. They deny it so off to do a second argument.

One thing for certain, if I ever replace my car with a new Jag it will NOT be this dealer.