Hi all - thanks for reading my topic!
I am the proud owner of a 2018 Santorini Black E Pace, the first brand new car I've ever had. I'm delighted with it!
Unfortunately in a stupid incident (trying to usher a wasp that flew into my face out of the window) I veered left and badly damaged my 19" Satin Grey alloy wheels on a rocky kerb…
I'm so frustrated as I try to keep things in the best condition they can be and this being my first brand new car has really got to me!!
My problem is as follows:
I bought the car through CarWow and because of this they offered me 1 years dent, scratch and alloy cover if I wrote them a review online. All was going swimmingly with the claim until the guy who came to repair the alloy said it was beyond him because the wheel needs to be removed and he doesn't do that sort of service.
I went back to the insurers who to their credit said they'd do one of two things:
1. Get the wheel repaired by their recognised repairers BUT I would need to send the wheel to them (free of charge) for them to carry out the repair and I could be without it for 10 days…..
2. I can get it done by a repairer of my choice locally but they can only cover up to £86 which is the cost to them to get it done by their repairer.
Initially I was really pleased that they would offer solution 1…. However I then realised I have no spare wheel…..!
So I have a few questions if anybody is kind enough to help out -
- Would a 19" spare alloy from a J/LR 'SUV' (I'm thinking new discovery/Evoke/F pace) do the trick? Could get one of those to see me out the 10 days so that I'm still mobile
- Should I get it repaired locally and accept the £86 and pay the difference? I'm nervous it could be significantly more…
Really appreciate any suggestions/guidance you can come up with! Will try attach a pic but this is my first topic on here.
Thanks
Jon
I am the proud owner of a 2018 Santorini Black E Pace, the first brand new car I've ever had. I'm delighted with it!
Unfortunately in a stupid incident (trying to usher a wasp that flew into my face out of the window) I veered left and badly damaged my 19" Satin Grey alloy wheels on a rocky kerb…
I'm so frustrated as I try to keep things in the best condition they can be and this being my first brand new car has really got to me!!
My problem is as follows:
I bought the car through CarWow and because of this they offered me 1 years dent, scratch and alloy cover if I wrote them a review online. All was going swimmingly with the claim until the guy who came to repair the alloy said it was beyond him because the wheel needs to be removed and he doesn't do that sort of service.
I went back to the insurers who to their credit said they'd do one of two things:
1. Get the wheel repaired by their recognised repairers BUT I would need to send the wheel to them (free of charge) for them to carry out the repair and I could be without it for 10 days…..
2. I can get it done by a repairer of my choice locally but they can only cover up to £86 which is the cost to them to get it done by their repairer.
Initially I was really pleased that they would offer solution 1…. However I then realised I have no spare wheel…..!
So I have a few questions if anybody is kind enough to help out -
- Would a 19" spare alloy from a J/LR 'SUV' (I'm thinking new discovery/Evoke/F pace) do the trick? Could get one of those to see me out the 10 days so that I'm still mobile
- Should I get it repaired locally and accept the £86 and pay the difference? I'm nervous it could be significantly more…
Really appreciate any suggestions/guidance you can come up with! Will try attach a pic but this is my first topic on here.
Thanks
Jon
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