[nigle]

Hi ,

Has anyone come across the remote upgrade not working.
I get ERROR OCCURED : Unfortunately due to an error you have not been able to complete this action.

As an avid Remote user on prev XE and now ePace for 1 year I dispair at Jaguar telling me to re install it . (and reboot) etc

After 4 times im at a loss if there is any fix

Is it just me _ I cant believe it and it feels like they didnt do release strategy correctly

Nokia 8 handset never had an issue before the update this week

thanks

 

[Williamsplace]

Just installed on my band new phone Android 9 and the app will not even start !

William.

 

[Williamsplace]

Just installed the old version again:

(https://www.apkmonk.com/download-app/com.jaguar.incontrolremote/4_com.jaguar.incontrolremote_2019-08-06.apk/)

Works fine now !

William

 

[Barney1066]

Hi

Installed new version on my Samsung A40, not working, old version on my other Samsung working fine. Looks like updated version not work, will re install old version and wait for Jaguar to sort this out

Barney

 

[Williamsplace]

Just received this email from Jaguar.

We wanted to let you know that the developer of the Android app Jaguar InControl Remote has replied to the Google Play review that you wrote for it on 19 Sep 2019.

Not working at all will not even start

Developer response:

Hi William
We were experiencing some issues with InControl Remote which was impacting your ability to use the App. We have fixed the issue. Please update to the latest version on the Play Store. We apologise for any inconvenience.

Kind Regards
Jaguar InControl Remote.

I have updated my app and I can confirm it is working.

William.