[andreiaga]

Hello guys! I received my E-Pace last week and from the very first day I started to hear some popping sounds (static sounds) on every speaker. It's very annoying because I hear the pops even when I'm calling someone.
The sounds sound like this:

Can you please test your speakers with this test and please tell me if you hear the same pops?
You can use this test:

 

[WaywardFaun]

What sound source are you using? I find the speakers excellent. Unless it is poor radio reception then you have a fault.

 

[andreiaga]

Bluetooth from my Oneplus 6 with Spotify premium. I tried several phones, and the same problems

 

[Pickythemove]

Last week, during a 3/4 hour drive, I had no sound coming out the Meridian speakers. Radio, USB and iPhone seemed to be working all right according to the center display. First thought: The amp has blown a fuse. But when driving home a few hours later, everything worked fine...

 

[andreiaga]

Unfortunately the problem persists. Right now I have 450 km on the odometer. The dealer made some update to the amplifier, but the static pops are the same

 

[murchison2003]

I have a problem with my passenger front speaker. Intermittently on tracks with high Base, the speaker rattles and distorts. The Base settings are not high so can't understand why it's happening. Was into the garage last week and they said they changed the speaker however the problem persists. HS anyone else had this problem? I'm beginning to think it's maybe a part of the door or grill that's vibrating and not the speaker. Never had this before on any other meridean system.

 

[bmadds]

My car has had this problem from new. Sometimes it sounds like a Geiger counter. So far the dealer has found incorrectly installed wiring in the A pillar and incorrectly installed insulation in the B pillar. This did not fix the problem and the car is not in the dealer (again) waiting for technical assistance from Jaguar HQ.

 

[andreiaga]

Can you please give me the ticket info or some kind of info to give to the dealer? They are looking at me like I'm crazy to be annoyed by popping sounds... They asked me to give them the music that I listen on a USB drive. I hear the sounds on calls, on radio, on everything....

 

[andreiaga]

A week ago they changed the IMC in my car and the popping disappeared. The IMC is situated under the front passenger seat and they told me that is the main computer.
One of the dealer employees told me to check this web site to find every problem that others have or the bulletins made by Jaguar :
https://topix.jaguar.jlrext.com/topix/vehicle/lookupForm

 

[andreiaga]

I just found on topix that there is a service instruction to change the IMC on all the cars that have the same problem.
<SCRIBD id="399025502" url="https://www.scribd.com/document/399025502/H176-UPS12518-5-InControl-Touch-Pro-Updates-TOPIx-2">https://www.scribd.com/document/399025502/H176-UPS12518-5-InControl-Touch-Pro-Updates-TOPIx-2</SCRIBD>
<SCRIBD id="399025720" url="https://www.scribd.com/document/399025720/H176-UPS12518-5-InControl-Touch-Pro-Updates-TOPIx">https://www.scribd.com/document/399025720/H176-UPS12518-5-InControl-Touch-Pro-Updates-TOPIx</SCRIBD>