Hhhhhmmmm good point and I don't have the answer myself but I think very soon we should be able to do this via OTA which will be much quicker.

Hope this helps

The OTA updates appear to be for the InControl software not maps, unfortunately.

 

http://www.ridgecrop.demon.co.uk/index.htm?guiformat.htm

 

Hi,

Having had the e-pace for 6 months I thought I would update the Sat Nav. Read all the info on here and bought a 64gb usb as the current update is 33gb! Why I would need Russia I don't know. Anyway, took an age to download to usb and went to upload to car. Followed all the steps with car running etc and after about 15mins get message saying "cant update, refer to dealer." but it has also wiped the original maps, so I don't have any maps loaded! Tried again, same thing.

Have wiped the USB and downloaded maps again, so will give it another go tonight.

Am I missing something, any ideas??

 

There is a map update released every month, so in the 2 years since I bought the car I have probably done 24 monthly updates. Make sure you reformat the USB stick before downloading the update and make sure you have formatted it FAT32. Windows PCs cannot format sticks larger than 32Gb as FAT32 without additional software (I'm a MAC user so don't have that problem). When the update has downloaded I normally plug in the USB stick, start the engine, switch off the stop/start, then follow the update instructions on the screen. I usually go for a drive of about 20mins. Once the update has finished it looks as though the update may have failed, but wait a few minutes then try reloading the navigation app and you should get a message something like "finishing install" then it should spring back to life. Hope that helps.

 

Followed your advice boba and plugged USB in first then started car and it worked.This differs from Jaguar guidance but works.

Cheers

 

Since we are all having a quiet Xmas I thought I would take the opportunity to update my maps again, having followed the advice on here last time round. No problem I said, Big Mistake!
After countless "refer to dealer" messages and hours spent re-downloading the maps still no joy, but I was doing it the same as last time!

Eventually after trawling forums I found a post on F-Pace forum saying that some JLR Tech had told an owner that the Jag's are picky about the type/make of usb stick used. So on this basis I bought another one!
This time a Kingston 64gb USB 3.0 recommended by JLR (but they don't tell you) and hey presto it worked 1st time.

How hard do they need to make it to update a £40k car. :x

 

Will be updating my maps for the first time - as soon as we're allowed to drive a reasonable distance.
How long does the in-car process take?

 

Hi Jiggyjag, the download usually takes about 11/2 hrs, (the file is currently 33gb) depending on broadband speed, mine is 68mb, then about 20 mins to upload to car, I use a Sandisk 64gb USB 3 , the maps are basically split into continents, this is why you end up with Russia, as Russia is trans-continental, part classed as Europe part as Asia, sorry for geography lesson but the question of why Russia is included, hope this helps you, Tony p.s you can just put USB into car and leave idling on drive if necessary

 

Do you have to download the complete maps (33GB) or can you just select some countries ?

 

Hi, no option, you can only download complete file, Tony.

 

Hi Jiggyjag, the download usually takes about 11/2 hrs, (the file is currently 33gb) depending on broadband speed, mine is 68mb, then about 20 mins to upload to car, I use a Sandisk 64gb USB 3 , the maps are basically split into continents, this is why you end up with Russia, as Russia is trans-continental, part classed as Europe part as Asia, sorry for geography lesson but the question of why Russia is included, hope this helps you, Tony p.s you can just put USB into car and leave idling on drive if necessary

Many thanks Tony,
I'm using a SanDisk 64gb USB 3 also.
Good to know it's only a short time in car - will go for a quick spin.

 

I too use a Kingston 64gb stick, not sure if that was after a recommend, I know I started with another brand 32gb in May 2018 and had to change as the file size approached 30gb and the Mac said the stick wasn't big enough. I usually start the car, let the Satnav load and then insert the stick, I used to insert the stick before starting the car, both methods usually work but sometimes have to remove and re-insert.

Any body know how much it will be to renew subscription to this service after 3 years? I'm sure I'll bother as don't trust the maps as well as Google maps through Apple Carplay although it is more convenient.

 

Any body know how much it will be to renew subscription to this service after 3 years?

£89 for one year or £129 for 3 years subscription. Still expensive but the 3 year seems the better option.

 

Thanks, I will give it some thought.

 

Is anybody using the Jaguar Satnav after their update subs has expired, does it work alright??
I'm tempted not to renew and use Google through Apple Carplay but I have found a couple of time in amongst tall buildings this gets a bit confused and unreliable.