Hi, I see a few people have posted this problem. You can dial out via blutooth, I can hear the person I called perfectly but they can't hear me. There doesn't seem to be any fixes posted. I checked the mute button on my cell - it wasn't muted, and I checked the mute button on the call on the e-pace's system and it wasn't muted. Anyone have any suggestions? I am taking it into the shop, but we've only owned this vehicle for 3 months and are leaving for vacation in two days.