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Discussion Starter · #1 ·
I was quoted by my dealer a price to fit a detachable towbar of £680. At the time of the quote, there were no other 3rd party suppliers who had an E-Pace towbar in their catalog.

Yesterday the tow bar was fitted. I was going to pick it up until I heard the final price of £1200!!! Where did the extra £520 come from? Dealer said that the price quoted was without electrics and that was the additional cost. Since when do you quote for a towbar but not with the electrics - which is only for a single 13pin socket.

I complained as I would never have gone ahead at that price. Especially as Witter now do them in their catalog and can do it fully fitted for £540.

The dealer came back and said they will reduce their price to £1000. As the car has already been done, I seem to have a gun put to my head in order to pick up the car.

I feel that the price should be the one quoted including electrics, especially as Witter are still much less than that.

I do feel a little sore at Jaguar.

Witter £540. Jaguar £1200!!

Anyone else have similar experiences with retro-fitting a towbar?
 

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It doesn't seem right that your dealer hasn't given you a full quote for all the work. Have you got it written down, paper quote or email? If you do, go back to them with it and possibly take it further or at least negotiate it down a bit more.

Just for information, I looked on Witter for a tow bar as I considered putting a bike carrier on a previous car. The £540 is only for the tow bar, you also have to add on an electrical kit (which are out of stock at the moment, for the E-Pace. So their website will not quote but for the previous car @£350). Also a software upgrade, to show the tow bar in the vehicle menu and then finally fitting. So I would expect this to total around the Jaguar price you have.

You haven't said what you want to tow, but I think you only need a 13 pin plug for a caravan. A cheaper 7 pin plug is fine for a trailer or bike carrier. Hope this helps.
 

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ttc546 said:
I tow a caravan and a boat. The caravan has dual N and S plugs ( I use a dual adapter) , and the boat trailer has a 13 pin plug
[/quote.

I didn't realise their were different types until I made enquiries. Auto electrician asked what I wanted to put on the back and said a 13 pin was only needed for a caravan so it can connect all the power inside as well.

Hope you get it sorted with your dealer.
 

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Hi. I am, having a tow bar retro-fitted by a towing specialist (about half the price of the same from Jaguar main dealer) but Jaguar seem to refuse to re-code to activate all the full towing functions in the car. Anybody else had this problem? Any solutions? I suspect it is potemntially illegal under restrictive practice laws....
 

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I fitted an aftermarket towbar and electrics (Australian made Hayman Reese) to my daughter's 2016 Range Rover Sport and all wiring and connectors, both at the rear and under the dash for an electric brake controller were already in place to allow me to plug and play. I too was led to believe that a dealer software update would be required, but found that the car detects the trailer and operates the trailer indicator on the dash without any update from LR. I would think that Jaguar have a similar set up and Witter would supply the harness to match up with the factory harness. I do think that some people in service and sales have the wrong information given to them, for whatever reason, and are forced to push the "dealer must do" thing.
 

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A bit late into this but still relevant.

Not sure which route to take so priced up the parts on their own, Witter detachable towbar £314, Dedicated electrics £129, modified rear undertray cover £100. That comes to approximately £543 and I'm not interested in fitting it so guessing at £300 so now we are near to £850 and still it needs coding by a Jaguar dealer. Haven't a clue but maybe £150 sounds about right, bringing it to somewhere around £1000.

Any electrical problems that may occur in future could be blamed upon a third party fitting, so compare that with my Jaguar dealer doing the whole lot and guaranteed for £1224 I think I'll take the safer but more expensive route with the dealer.
 

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I've just had a Witter detachable towbar fitted and the cost was £720 including fitting. If the fitter comes to you, there's an extra £25 to pay. I had to buy and fit a new rear valance from Jaguar which was £62.75. The fitter said that they had a licence for the JLR Pathfinder software but JLR has not renewed it, so when he left there was no power at the socket. I have the car booked in for the update which the dealer has said will take an hour. It shouldn't really take this long to connect a laptop to the OBD socket and change one setting, but the total cost is still less than the £1,400 quoted by the (different) dealer from which I bought the car.
 
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