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Not a common fault so hopefully you bought from a Jaguar dealer and/or have some of the 3 year manufacturer warranty left.
 

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You may have to set it up, from the Home screen, select extra features screen, ( scroll screen left), select Voice, select Tutorial, can't help much more mine has always worked
 

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Download the Jaguar Epace manual app for Android or Apple products if you haven't already as it's handy to check stuff on with its search facility. Search term for either OS is JAGUAR IGUIDE. However as above my voice control has always worked so unfortunately it's probably faulty.
 

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Discussion Starter · #5 ·
Thanks for the help guys, I will have to give Jaguar a ring. When I click on the tutorial it flashes up on the screen for a second and then disappears before I can do anything
 
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