Screen blank on start up.

Faults and Technical chat for the Jaguar E-Pace
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den
Posts: 35
Joined: Sat Sep 15, 2018 10:15 am

Screen blank on start up.

Post by den » Wed Jul 29, 2020 3:33 pm

This morning the infotainment screen on my 2019 Epace was totally blank....black /black !
I tried restarting twice but no luck.
I drove to my dealer ship in Huddersfield and they booked it in next week for a diagnostic review.When as I was leaving I mentioned the problem to a service engineer who was outside in the car park, he suggested trying again...I did and hey presto back to normal.
Here’s the trick.....if if happens, lock the car completely , walk away out of radar range and then try again. In other words sort of reboot the thing.
Ant suggestions please....it worked all day today no problems.

PFraz
Posts: 5
Joined: Tue Jun 30, 2020 2:43 pm

Re: Screen blank on start up.

Post by PFraz » Wed Jul 29, 2020 3:44 pm

I have experienced exactly the same problem on my 2020 E Pace (I took delivery 6 weeks ago.) I tried to restart it whilst in the car with no luck. I then, as above, locked the car and went into the house, came out 10 minutes later and it was back to normal. No futher problems for the last 5 days since it happened.

den
Posts: 35
Joined: Sat Sep 15, 2018 10:15 am

Re: Screen blank on start up.

Post by den » Wed Jul 29, 2020 6:06 pm

PFraz keep me posted on developments....I will let you know what happens with the diagnostic check next week.

Cheers, Den.

PFraz
Posts: 5
Joined: Tue Jun 30, 2020 2:43 pm

Re: Screen blank on start up.

Post by PFraz » Thu Jul 30, 2020 8:50 am

Hi Den, will do, I will post if it happens again.

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