2021 PIVI Pro software update

Faults and Technical chat for the Jaguar E-Pace
S&SC7374
Posts: 2
Joined: Tue Jul 06, 2021 5:26 pm

2021 PIVI Pro software update

Post by S&SC7374 » Tue Jul 06, 2021 5:35 pm

Hi,

I own a 2021 E-Pace and its had one successful update of the software on the system by notification that it'll do it while the car is locked.

I've had a second one in the last week and while its downloaded successfully it refuses to install it telling me its failed but not why its failed and asking me to reschedule.

I've rescheduled numerous times and it keeps failing but gives no reason why.

Anybody else having such problems and maybe a solution?

shadow
Posts: 137
Joined: Sat Nov 07, 2020 10:23 am
Location: South of France

Re: 2021 PIVI Pro software update

Post by shadow » Tue Jul 06, 2021 8:24 pm

First one on 25/6 worked for me, the second one last week failed.. then succeeded on 2d attempt but on the update menu it states that last the update installed was on 25/6.
I’ll see if it changes when I’ll get my car back from the dealership as they need to update the whole electric system.
MY21/ P200 (Flexfuel) HSE R-Dynamic / BluefireBlue

ecape
Posts: 26
Joined: Sun May 09, 2021 1:11 pm

Re: 2021 PIVI Pro software update

Post by ecape » Wed Jul 07, 2021 4:57 am

@shadow: could it be that the unsuccessful s/w upgrade caused the steering system issue ?

shadow
Posts: 137
Joined: Sat Nov 07, 2020 10:23 am
Location: South of France

Re: 2021 PIVI Pro software update

Post by shadow » Wed Jul 07, 2021 5:04 am

No I updated the car after the incident.
MY21/ P200 (Flexfuel) HSE R-Dynamic / BluefireBlue

S&SC7374
Posts: 2
Joined: Tue Jul 06, 2021 5:26 pm

Re: 2021 PIVI Pro software update

Post by S&SC7374 » Wed Jul 07, 2021 8:45 am

Cheers for the reply I've emailed my dealer to see if they're aware and a solution.

AdsBoyd
Posts: 3
Joined: Thu Jun 17, 2021 1:52 pm

Re: 2021 PIVI Pro software update

Post by AdsBoyd » Wed Jul 07, 2021 12:17 pm

I had this exact problem.
For the past 3 days it has failed - so today I finally booked it in to be done at the showroom...
Then guess what? Next time I get in the car the update has completed!
Cancelled the appointment and I now have a SUBWOOFER volume control :)

shadow
Posts: 137
Joined: Sat Nov 07, 2020 10:23 am
Location: South of France

Re: 2021 PIVI Pro software update

Post by shadow » Thu Jul 08, 2021 2:06 pm

Strange thing happened, I successfully installed the update last week, but today the car ask me to install it again, and it failed a numerous time..
I called my dealer, he said that JLR blocked the SOTA update because it was too heavy ?.. again that's odd the last one took 40min ans this one should only take 20min.
MY21/ P200 (Flexfuel) HSE R-Dynamic / BluefireBlue

SDM
Posts: 6
Joined: Mon Jun 21, 2021 6:26 pm

Re: 2021 PIVI Pro software update

Post by SDM » Fri Jul 09, 2021 7:24 pm

I'm having the exact same issue. Been trying for the last week. Downloaded ok but never installs, whether I schedule or install now. I've see what my JLR dealer says as it's getting annoying that it shows up every time we exit the car.
MY21 R-DYNAMIC S D165 AWD AUTOMATIC MHEV

Jimmy Clark
Posts: 4
Joined: Tue Apr 27, 2021 10:20 am

Re: 2021 PIVI Pro software update

Post by Jimmy Clark » Fri Jul 09, 2021 9:18 pm

Hi there,
I have a MY 20 chequered flag D150 and I cant seem to access the service/ad blue miles left, on the car. I had seen it once but the file part seems to have disappeared from from the menu.
Any help much appreciated.

shadow
Posts: 137
Joined: Sat Nov 07, 2020 10:23 am
Location: South of France

Re: 2021 PIVI Pro software update

Post by shadow » Sat Jul 10, 2021 11:09 am

The update finally went through today and solved all of my electronic bugs.
MY21/ P200 (Flexfuel) HSE R-Dynamic / BluefireBlue

Post Reply