New update out

Faults and Technical chat for the Jaguar E-Pace
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Duncann32
Posts: 90
Joined: Fri Nov 16, 2018 9:53 pm

New update out

Post by Duncann32 » Sun Mar 08, 2020 1:31 pm

S20A_20.07.5-507626
New software update out anyone got it yet ??
Jaguar e pace

twabrigs
Posts: 92
Joined: Tue Aug 20, 2019 10:40 pm
Location: Fife, UK

Re: New update out

Post by twabrigs » Sun Mar 08, 2020 9:18 pm

Nope, but coincidentally the car is going into the dealer tomorrow to see if they can sort a) the service due warning which seems to be about 1 month or 4000 miles early, and b) the persistent 'please sign in' on the sat nav which then tells you with a coy smile that it's not a fault at your end that you can't sign in, it's at their end.

For both they recommended a software update so maybe I'll get that tomorrow. Currently on S19B_19.35.5-418001 and the car insists that no update is available.
April 2018, D180 R-Dynamic HSE in Fuji White. Black Pack, 20" black wheels, panoramic roof, privacy glass.

graham14
Posts: 29
Joined: Tue Oct 09, 2018 6:29 pm

Re: New update out

Post by graham14 » Sat Mar 14, 2020 1:36 am

any update on this?

NeBC
Posts: 18
Joined: Sat Jan 11, 2020 1:41 pm

Re: New update out

Post by NeBC » Sat Mar 14, 2020 8:31 am

Just this.

Screenshot_20200312-151113_Chrome.jpg


twabrigs
Posts: 92
Joined: Tue Aug 20, 2019 10:40 pm
Location: Fife, UK

Re: New update out

Post by twabrigs » Sat Mar 14, 2020 10:11 am

dealer didn't update my software, said oil dilution had triggered early service warning.

The sat nav sign in they couldn't help with and told me to contact Jaguar customer services which I did; having gone through a few rounds of telling me to set up my account and me telling them I had, I suggested a telecon whilst in the car to talk me through it. Yet to be arranged
April 2018, D180 R-Dynamic HSE in Fuji White. Black Pack, 20" black wheels, panoramic roof, privacy glass.

ctoneman
Posts: 275
Joined: Fri May 18, 2018 11:39 pm

Re: New update out

Post by ctoneman » Sat Mar 14, 2020 5:35 pm

twabrigs wrote:
Sat Mar 14, 2020 10:11 am
dealer didn't update my software, said oil dilution had triggered early service warning.

The sat nav sign in they couldn't help with and told me to contact Jaguar customer services which I did; having gone through a few rounds of telling me to set up my account and me telling them I had, I suggested a telecon whilst in the car to talk me through it. Yet to be arranged
Well that’s a bummer about the requests to sign in every week or two, was waiting for you !

Mine going in soon for info screen going off every so often. I am on 19B and now can get it to show what version I am, it seems to have locked up
E-Pace S D180 AWD Auto Firenze Red

NeBC
Posts: 18
Joined: Sat Jan 11, 2020 1:41 pm

Re: New update out

Post by NeBC » Sat Mar 14, 2020 8:34 pm

I'm on 19c and it still locks up on USB play back. I can unplug all the cables and the car still thinks the devices are attached. I can lock the car and leave it over night to go out in the morning to find it thinks they're still attached. It does eventually reset itself but can't figure out what triggers the reset. On the previous software before SOTA was enabled the infotainment would go unresponsive, no volume control, unable to switch between DAB, FM or media and it would continue to play the radio for a couple of hours after leaving and locking the car because it couldn't be turned off.
Parks and Taggarts Jaguar have been good as have Arnold Clark Vehicle Management but Jaguar Customer Service are less than interested and supply conflicting information. A less than satisfying and exceptionally frustrating experience.

Bluemanc100
Posts: 2
Joined: Thu Mar 19, 2020 3:39 pm

Re: New update out

Post by Bluemanc100 » Tue Mar 24, 2020 9:09 am

I left the software update downloading yesterday... I'll see if it's finished the next time we are allowed out...

twabrigs
Posts: 92
Joined: Tue Aug 20, 2019 10:40 pm
Location: Fife, UK

Re: New update out

Post by twabrigs » Tue Mar 24, 2020 12:57 pm

Surely checking the Jag's software update counts as an essential trip outside..?! If not it's the end of civilisation as we know it! :D
April 2018, D180 R-Dynamic HSE in Fuji White. Black Pack, 20" black wheels, panoramic roof, privacy glass.

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