Maps Sign in

Faults and Technical chat for the Jaguar E-Pace
Wattie
Posts: 29
Joined: Mon Nov 18, 2019 11:16 am

Maps Sign in

Post by Wattie » Thu Jun 11, 2020 8:14 am

For days now I can not sign in to maps saying sorry there is a problem at our end!

I can sign in on the app and also on the “here” website so password is correct.

Any one also having this message or a solution to get it to sign in again
E Pace P250 Corris Grey

JJitalia
Posts: 47
Joined: Wed Jan 30, 2019 10:02 am
Location: Southern Italy

Re: Maps Sign in

Post by JJitalia » Thu Jun 11, 2020 10:45 am

Wattie wrote:
Thu Jun 11, 2020 8:14 am
For days now I can not sign in to maps saying sorry there is a problem at our end!

I can sign in on the app and also on the “here” website so password is correct.

Any one also having this message or a solution to get it to sign in again
I’ve had this problem from day one, given up trying to resolve it!

Wattie
Posts: 29
Joined: Mon Nov 18, 2019 11:16 am

Re: Maps Sign in

Post by Wattie » Fri Jun 12, 2020 4:23 am

After searching a bit more I found this thread viewtopic.php?f=11&t=885&p=6089&hilit=Maps+sign#p6089

What I did was
1 turn off WiFi car
2 on phone turn off mobile data
3 on car turn on hotspot
4 on phone select the car WiFi hotspot
5 on phone go to Ubigi.me (not the app but the website) Register sim

Then afterwards I could sign into maps
E Pace P250 Corris Grey

mattrapier
Posts: 7
Joined: Thu Mar 19, 2020 8:30 pm

Re: Maps Sign in

Post by mattrapier » Sat Jun 13, 2020 8:53 am

I had this problem and no live traffic and the web browser wouldn't connect, essentially everything that uses my own sim was refusing to communicate. It took the dealer a week and a half to sort it with lots of advice from Jaguar, they had to update loads of components and do a series of resets to get it all working again. If none of your services work whether on an installed SIM or connected to your home WiFi then I suggest getting it booked in.
R-Dynamic HSE P250 Black, with Black trim and Black wheels

Wattie
Posts: 29
Joined: Mon Nov 18, 2019 11:16 am

Re: Maps Sign in

Post by Wattie » Mon Jun 15, 2020 5:17 pm

Just done maps update 3h so glad I have all of Russia’s roads at my disposal!
E Pace P250 Corris Grey

Jalees
Posts: 91
Joined: Sun May 19, 2019 10:54 pm

Re: Maps Sign in

Post by Jalees » Wed Jun 17, 2020 5:10 pm

Hello,

For all those who are unable to use LIVE and Here Maps are you guys using 3UK data sim? As I was using it and apparently 3UK data sim is restricting certain things as I happen to have a mobile sim also and on 4G connection using 3UK sim few things don't work.
So today I tried changing the car sim used ubigi all good used EE UK sim all good.
Conclusion if you are using 3UK data sim jaguar built-in applications are not going to work.

Thanks.
Regards,
KJ

JonK
Posts: 31
Joined: Sat Dec 14, 2019 7:55 pm

Re: Maps Sign in

Post by JonK » Wed Jun 17, 2020 8:08 pm

I’m using a 3 data sim - Live is usually absolutely fine and so is the mapping. I do have to sign in several times however - it’s not good at remembering sign in details.
P300 HSE

Jalees
Posts: 91
Joined: Sun May 19, 2019 10:54 pm

Re: Maps Sign in

Post by Jalees » Wed Jun 17, 2020 8:50 pm

To be honest I was so pis** since I was unable to sign into maps after reset, today I got time to try all the possibilities so ubigi and ee UK were the winner got me logged into everything live and Maps.
Whereas using 3UK it just didn't happen. Maybe location related issue for 3UK network.
I have 3UK contract on mobile and it sucks since this lock down, on 3UK 4G I am unable to access e pace forum or f pace forum I have to fall back to 3G or use home WiFi in order to access these sites.
So something definitely wrong with 3UK.

Thanks.

Regards,
KJ

Smokeyblue59
Posts: 24
Joined: Mon Oct 15, 2018 5:10 pm

Re: Maps Sign in

Post by Smokeyblue59 » Thu Jun 18, 2020 7:38 am

3 Is working fine with me as well i am getting 4G in most areas of the Scottish which is a vast improvement from Vodafone.

Smokeyblue59
Posts: 24
Joined: Mon Oct 15, 2018 5:10 pm

Re: Maps Sign in

Post by Smokeyblue59 » Thu Jun 18, 2020 7:53 am

Should read Scottish Borders

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