Not good news !!!

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FJ43
Posts: 16
Joined: Sun Aug 09, 2020 7:42 pm

Not good news !!!

Post by FJ43 » Fri Mar 05, 2021 5:45 pm

Being the owner of a 2019 HSE, Which itself was not without a few minor problems, I decided to order a new 2021 model from my local dealer, to my exact spec.
OK I accept the COVID delays, but having ordered in November 2020, I was to say the least disappointed today to get a call from my dealer telling me the car was now in stock, however they have been forbidden to register it by JLR due to a seat belt fault that is yet to be rectified.
Last word from them, they will in touch in a week or so when they have instructions on the fix, not looking good, a car with reported faults even before I get it !!!

Pwood
Posts: 148
Joined: Sun Sep 23, 2018 9:05 pm

Re: Not good news !!!

Post by Pwood » Sat Mar 06, 2021 9:20 am

At least the dealer is telling it to you straight. 2019 MY owner myself looking options as there is no way I want to still be owning a JLR out of manufacturers warranty.

FJ43
Posts: 16
Joined: Sun Aug 09, 2020 7:42 pm

Re: Not good news !!!

Post by FJ43 » Sat Mar 06, 2021 10:09 am

I suppose the dealer wants to keep me sweet, this is my third car from them, if JLR are going all Electric in 4 years I won't be buying another one.
Full agree with you on the warranty issue, I had an Evoque which was faultless for 50k miles at 30 months then a different warning light was on every week, as if it was planned to get me to change !!!

shadow
Posts: 59
Joined: Sat Nov 07, 2020 10:23 am
Location: South of France

Re: Not good news !!!

Post by shadow » Sat Mar 06, 2021 5:05 pm

It’s a good thing that quality check didn’t miss the faulty seat belt, even if that means an extra delay for you.. mine is due mid/late march..

As for warranty did you consider suscribing a car insurance that covers mecanical/electrical issues even after the manufacturer’s warranty expired ?
Works for me in France up to the 10th year of a vehicle and it covers pretty much the same as the original warranty (everything expensive is included).
E-Pace MY21 - P200 Flexfuel - R-Dynamic HSE - BluefireBlue

FJ43
Posts: 16
Joined: Sun Aug 09, 2020 7:42 pm

Re: Not good news !!!

Post by FJ43 » Sat Mar 06, 2021 7:48 pm

As I very rarely keep a car more than 2 years, and I really do a lot of miles the extended warranty insurance is not really for me.
I have done as much as 65k miles in one year, and up to a 1000 miles in one day, in the last 5 years I have been south as far as Rome and north as far as Oslo.
The point I am making is all I want is reliability, and to have a fault reported before I even get the car, just makes me question my choice of brand.
It just needs to log up 3 faults and it gone, no matter how old !!!.

shadow
Posts: 59
Joined: Sat Nov 07, 2020 10:23 am
Location: South of France

Re: Not good news !!!

Post by shadow » Sat Mar 06, 2021 8:07 pm

I get that, definetly not for you as you do drive a lot !
Next time go for a japanese brand for reliability, but you will loose design.. tough choice.
E-Pace MY21 - P200 Flexfuel - R-Dynamic HSE - BluefireBlue

FJ43
Posts: 16
Joined: Sun Aug 09, 2020 7:42 pm

Re: Not good news !!!

Post by FJ43 » Sat Mar 06, 2021 8:16 pm

One thing it will never be is Electric, Ijust can't imagine having to stop every 3 hours or so to recharge, they are going to need to improve a lot to compete for my £.

SPH64
Posts: 1
Joined: Thu Mar 11, 2021 7:56 pm

Re: Not good news !!!

Post by SPH64 » Thu Mar 11, 2021 8:04 pm

Mine was ordered in Nov and is now at the dealership but can't be collected because of the seat belt issue. Hoping the fix will happen quickly now.

shadow
Posts: 59
Joined: Sat Nov 07, 2020 10:23 am
Location: South of France

Re: Not good news !!!

Post by shadow » Fri Mar 12, 2021 8:03 am

Any idea what the issue is and which seat blet is concerned ? Does it depend of the vehicle specs ? (I saw that there was an issue on FPace back in 2017 with the middle rear seat belt).
E-Pace MY21 - P200 Flexfuel - R-Dynamic HSE - BluefireBlue

Dc63
Posts: 4
Joined: Fri Mar 19, 2021 8:17 pm

Re: Not good news !!!

Post by Dc63 » Fri Mar 19, 2021 8:31 pm

Got phone call today to say car arrived but told can't have it due to front seat belt issue and they don't know when I can collect as they are not sure what the problem is .

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